Angeion Group leverages a 14,000 square foot operations and processing center at our Center City Philadelphia headquarters. The facility is the foundation of our sophisticated capabilities for claims processing and settlement administration and is designed to support the high volume printing, processing and related mailings involved in the complex claims administration process.
Angeion’s operations and claims processing center is designed based on workflow efficiency and safety. Equipment is arranged so that copy and printing of claims-related documents flows quickly to the quality control area, and ultimately to the shipping area for final assembly and mailing. Our site is secure to ensure the safety and confidentiality of documents.
We utilize advanced, flexible, and highly scalable call center services with our settlements, including interactive voice response (IVR), multiple language capability and click to call and click-to-chat capabilities.